Cart
0

Privacy policy

Introduction

FERRY Store B.V. ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ferryrotterdam.com. Please read this policy carefully to understand our views and practices regarding your personald ata and how we will treat it.

1. Information We collect

Personal Data
We may collect and process the following personal data about you:

Identity Data
Includes first name, last name, username, or similar identifier.

Contact Data
Includes billing address, delivery address, email address, and telephone numbers.

Financial Data
Includes payment card details.

Transaction Data

Includes details about payments to and from you and other details of products and services you have purchased from us.

Technical Data
Includes internet protocol (IP) address, your login data, browser type and version, timezone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Profile Data
Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

Usage Data
Includes information about how you use our website, products and services.

Marketing and Communications Data
Includes your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

To process and deliver your orders
Including managing payments, fees, and charges, and delivering the products.

To manage your account
Including your registration as a user of our website.

To communicate with you
Including sending order confirmations, updates, and responding to your inquiries.

To improve our website and services
Including analyzing how you use our website to improve its functionality and the services we offer.

To provide customer support
Including troubleshooting and responding to your requests and questions.

To market our products
Including sending information about products and services that may interest you, with your consent.

To ensure security
Including maintaining the security of our website and preventing fraud.

3. Legal Basis forProcessing

We process your personal data based on the following legal grounds:

Performance of a contract
When processing is necessary for the performance of a contract with you, such as to fulfill an order.

Consent 

Where you have given us explicit consent to process your data for a specific purpose.

Legitimate interests

When processing is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests.

Legal obligations

When we need to comply with a legal or regulatory obligation.

4. Disclosure ofYour Information

We may share yourpersonal data with third parties in the following situations:

Service providers
Including payment processors, delivery companies, and IT service providers who assist us in operating our website and conducting our business.

Legal requirements

If required to do so by law or in response to valid requests by public authorities.

Business transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

6. Data Retention

We will retain yourpersonal data only for as long as necessary to fulfill the purposes wecollected it for, including for the purposes of satisfying any legal,accounting, or reporting requirements.

7. Your Rights

You have thefollowing rights regarding your personal data:

Access
The right to request access to your personal data.

Correction
The right to request correction of inaccurate or incomplete personal data.

Erasure
The right to request erasure of your personal data when there is no longer a legitimate reason to continue processing it.

Objection
The right to object to the processing of your personal data where we are relying on legitimate interests.

Restriction
The right to request restriction of processing of your personal data.

Data Portability
The right to request the transfer of your personal data to you or to a third party.

Withdrawal of Consent
The right to withdraw consent at any time where we are relying onc onsent to process your personal data.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control the use of cookies at the browser level. For more information, please refer to our Cookie Policy.

9. Third-party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

FERRY Store B.V.
Westblaak 127,
3012 KJ Rotterdam,
The Netherlands
Email: info@ferryrotterdam.com