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Terms and conditions

General Information

Company Name: FERRY Store B.V.

Address
Westblaak 127,
3012 KJ Rotterdam,
The Netherlands

Email: info@ferryrotterdam.com

1. Introduction

Welcome to FERRY Store B.V. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

2. Products and Pricing

Types of Products
FERRY Store B.V. specializes in clothing and merchandise.

Product Descriptions and Pricing
We strive to ensure the accuracy of product descriptions and pricing on our website. However, we do not warrant that the descriptions and prices are free from errors. Prices and availability are subject to change without notice.

3. Order Process

Order Acceptance
FERRY Store B.V. reserves the right to accept or refuse orders at our discretion. Orders may be refused for the following reasons:

* Payment issues, such as when a payment does not go through correctly.
* Orders that are perceived as potential scams or fraudulent.
* Product shortages or stock unavailability.
* Incomplete or inaccurate order details.
* Any other circumstances that, in our judgment, require refusal for security or legal reasons.

Payment Methods
We accept the following payment methods:

* Google Pay
* Apple Pay
* Credit Card
* PayPal

Order Confirmation
Customers will receive an automatic order confirmation email upon placing an order.

4. Shipping and Delivery

Shipping Methods and Providers
We offer shipping via PostNL and a Click and Collect option at our store - During opening hours before 20:00.

Delivery Times
Order Processing: 2-3 business days.

Delivery
3-5 business days.

Shipping Costs
PostNL: €6.00
Click and Collect: €2.00

5. Returns and Refunds

Return Policy
Returns are accepted under the following circumstances:

* Items must be returned within 14 days of receipt.
* Items must be in their original condition, unused, and with all tags attached.
* Certain items, such as undergarments and sale items, may not be eligible for return. Please refer to the product description for details.

Refund Process

Refunds will be processed within 7 business days of receiving the returned items. The refund will be issued to the original payment method. Please note that return shipping costs are not covered by FERRY Store B.V. Items should be returned to: Westblaak 127,
3012 KJ Rotterdam,
The Netherlands

6. Customer Obligations

Account Registration
Customers may register an account to facilitate faster checkouts and track order history.

Accuracy of Information
Customers are responsible for providing accurate and complete information when placing orders. FERRY Store B.V. is not responsible for delays or delivery issues arising from incorrect information provided by customers.

7. Privacy and Data Protection

Data Collection
We collect and use customer data in accordance with our Privacy Policy. This includes information necessary for processing orders and improving our services.

Third-party Sharing
We do not share customer data with third parties except as required to process orders and deliver services (e.g., sharing address details with delivery providers).

8. Liability and Disclaimers

Product Liability
FERRY Store B.V. makes no warranties or representations about the accuracy, completeness, or usefulness of the information provided on our site. We disclaim all liability for inaccuracies or errors.

Limitation of Liability
To the extent permitted by law, FERRY Store B.V. will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

9. Governing Law and Dispute Resolution

Governing Law
These Terms and Conditions are governed by Dutch law.

Dispute Resolution
Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

10. Changes to Terms and Conditions

Modifications
FERRY Store B.V. reserves the right to modify these Terms and Conditions at any time. Customers will be notified of significant changes through our website.

11. Intellectual Property

Use of Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of FERRY Store B.V. or its content suppliers and is protected by intellectual property laws.